Roberta Mason Library

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  Frequently Asked Questions

1. How do I request quarterly materials?

Request your quarterly textbooks & calculators here: bit.ly/LTCCtextbookrequest

  • We will email you when your request is ready for pick up. *check your LTCC email
  • Bring ID to distribution for pick-up during their regular hours: Mon-Fri, 9AM - 3PM.
  • Waiting for your books to arrive? You can request a PDF scan of textbook chapters on reserve: bit.ly/LTCCreserves 

2. What if I need to borrow a Chromebook?

  • Ask library staff on Cranium for a Chromebook referral, we're happy to assist!
  • Need to renew your existing Chromebook? Email studenttech@ltcc.edu to request a new quarterly technology waiver. *must be currently enrolled in order to renew

3. I need a tutor, where do I go? 

  • Math tutors are available during all library hours on Cranium Cafe.
  • Writing tutors are available Mon-Fri, 11AM - 2PM.
    • You can also email library@ltcc.edu your draft paper and assignment prompt. Allow up to 24 hours (Mon-Fri) for feedback.
  • Online tutoring is available 24/7 in Canvas. Click NetTutor on the left-hand menu of any your classes. 

4. How do I renew my books?

  • Go to the library's "find books" page, sign in using your LTCC email, then click renew.
  • You can also email library@ltcc.edu or leave us a voicemail at at (530) 541-4660 x232. We'll need your name and student ID number to renew your books.

Note: quarterly textbooks cannot be renewed. You need to request books & calculators each quarter: bit.ly/LTCCtextbookrequest 

5. How to I return my materials?

  • Regular quarterly textbooks, books and calculators can be returned to the library’s book drop, open 24/7.  
  • All other technology rentals (Chromebooks, laptops, hotspots, etc.) and equipment need to be returned at distribution during their regular hours: Mon-Fri, 9AM-3PM. 

Note: if you’re returning bookstore rentals, make sure to let the staff at distribution know. The bookstore needs your contact information in order to process your rental deposit.

 


 

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